Terms and Conditions

These terms and conditions explain the main rules that apply when you access or use the FlipperFlip Casino website, create or use a player account, play games, make deposits or withdrawals, and take part in promotions or other services offered through the platform.

By visiting the site, registering an account, or using any part of the services, you confirm that you understand and accept these conditions of use. If you do not agree, please do not create an account or use the services.

This page is written to set clear expectations - what you can expect from us, and what we need from you - so the platform stays fair, secure, and enjoyable for everyone.

Who Can Use FlipperFlip Casino

FlipperFlip Casino is for adults only.

To use the platform, you must:

• Be at least 18 years old, or the legal gambling age in your jurisdiction (whichever is higher).
• Make sure that online gambling is legal where you are located and that you are allowed to use online casino services.

Access may be restricted or unavailable in certain countries or regions. We may also limit features, games, promotions, or payment methods based on legal, regulatory, risk, or operational requirements.

Setting Up Your Account the Right Way

When you register, you agree to provide accurate, current, and complete information. This includes details such as your name, date of birth, address, email, phone number, and payment information where required.

Key account rules:

• Your account must be registered in your own name.
• You may only hold the number of accounts permitted by FlipperFlip Casino. Creating multiple accounts to gain an advantage (for example, to claim promotions more than once) is not allowed.
• You must keep your contact details up to date so we can reach you about important account matters.

We may refuse an application or close an account if we reasonably believe the information provided is false, misleading, incomplete, or connected to prohibited activity.

Identity Checks and Verification (KYC)

To protect players and meet legal and security obligations, FlipperFlip Casino may ask you to verify certain details before you can deposit, withdraw, or access specific services. This can happen at registration, during play, or when you request a withdrawal.

Verification requests may include documents or information to confirm:

• Your identity and age
• Your address or residency
• Ownership of a payment method or wallet
• The source of funds or other account activity (where necessary)

If verification is incomplete, we may limit account features (such as withdrawals) until the requested checks are completed. We aim to keep requests reasonable and aligned with player protection and compliance needs.

Keeping Your Account Secure

You are responsible for protecting your login details and for all activity that happens through your account. Please choose a strong password, keep it private, and notify support if you suspect any unauthorized access.

Your account is personal. You may not:

• Share your account with anyone else
• Transfer, sell, or gift an account
• Use the account on behalf of another person
• Allow anyone to place bets or make transactions for you

If you believe someone has accessed your account without permission, contact us as soon as possible at support@flipperflip.com.

Deposits, Withdrawals, and Your Balance

FlipperFlip Casino supports various payment methods, and availability may depend on your location, currency, and banking provider. Supported options may include Visa, MasterCard, Neteller, Skrill, PaySafeCard, Trustly, ecoPayz, AstroPay Card, and others, subject to change.

Important points to understand:

• Processing times can vary by method, provider, and verification status.
• Minimum and maximum limits may apply to deposits and withdrawals.
• We may review withdrawal requests before approval, including checks related to identity verification, payment method ownership, fraud prevention, and responsible gaming.
• In some cases, we may ask that withdrawals are made back to the original funding method where possible, to help reduce fraud and comply with financial controls.

Your account balance may include real money funds and bonus funds (if you have an active promotion). Where bonus terms apply, they can affect how and when bonus funds convert to withdrawable funds.

Bonus Rules That Matter (Promotions, Free Spins, Cashback)

Promotions at FlipperFlip Casino come with additional bonus terms. The specific rules for each offer will be shown in the promotion details, and those promotion rules apply alongside these service terms. If there is a conflict, the specific promotion terms generally take priority for that offer.

Common conditions may include eligibility rules, time limits, wagering requirements, game restrictions, and limits on how winnings can be converted or withdrawn.

Examples of offer types and typical conditions you may see on the platform include:

• Welcome offer : 100% match up to a stated amount plus free spins, with a wagering requirement (for example, 40x the bonus amount) and a validity window (such as 30 days from activation).
• Reload offers : deposit-based bonuses that may run on specific deposits or dates, each with its own wagering requirement and time limit.
• No-deposit free spins : free spins that may have higher wagering requirements on winnings and may include a maximum cashout limit (for example, winnings capped at EUR 100).
• Cashback : calculated on net losses over a defined period and often subject to a smaller wagering requirement.

General promotion expectations:

• Promotions may require opt-in and/or a bonus code at deposit.
• Bonuses may be non-sticky, meaning real money is used first before bonus funds.
• Some games may contribute differently toward wagering (for example, some table games may contribute a smaller percentage).
• We may exclude certain game categories (such as jackpot slots) from specific offers.

Always check the promo page details before opting in, and only accept offers you can realistically complete within the time limit.

Game Access, Features, and Service Availability

We aim to provide a stable, high-quality service, but game availability and platform access can vary. Certain games, features, or promotions may be unavailable depending on:

• Your location and local restrictions
• Device type, operating system, or browser compatibility
• Maintenance, software updates, or supplier changes
• Network issues or unexpected technical problems

We may add, remove, suspend, or limit games or site features at any time. This includes changes driven by software providers, licensing, technical performance, or compliance requirements.

Fair Play Standards and Prohibited Behavior

Using FlipperFlip Casino means playing fairly and using the platform for personal entertainment. The following behavior is not allowed:

• Using the site for unlawful purposes or in ways that violate applicable rules in your jurisdiction
• Providing false or misleading registration or payment information
• Fraud, attempted fraud, or using stolen payment methods
• Collusion with other players or any attempt to influence outcomes through coordinated play
• Chargeback abuse or intentionally disputing valid transactions to avoid payment
• Bonus misuse (for example, using multiple accounts, identity masking, or patterns intended to exploit promotions)
• Using bots, scripts, automation, or unauthorized software to gain an advantage
• Attempting to interfere with the platform’s systems, games, payouts, or security controls
• Allowing another person to use your account

If you are unsure whether an action is permitted, contact support before proceeding.

When FlipperFlip Casino May Restrict or Close an Account

To protect players and the integrity of the platform, FlipperFlip Casino may take reasonable action when we believe it is necessary. This can include refusing service, limiting access to certain features, pausing withdrawals for review, removing a promotion, or closing an account.

These actions may be taken when, for example:

• Required verification is not completed
• We reasonably suspect fraud, misuse, or prohibited conduct
• A payment dispute creates a risk that needs review
• We identify activity that threatens platform security or fairness
• We must do so to meet legal, compliance, or responsible gaming requirements

Where appropriate, we aim to handle reviews fairly and communicate clearly. If an account is closed, any handling of balances or bonus funds will follow these platform rules and any applicable promotion conditions, while also considering compliance and security obligations.

Handling Errors, Malfunctions, and Technical Interruptions

Sometimes things go wrong - a game session may be interrupted, a balance may display incorrectly, a bonus may be applied in error, or a result may be affected by a system malfunction.

If we identify an obvious error or a technical issue that impacts gameplay, promotions, balances, or transactions, FlipperFlip Casino may correct the mistake and address the impact in a reasonable way. This can include adjusting a balance to reflect the intended result, canceling entries created by an error, or reversing a bonus that was granted incorrectly.

If you notice something that looks wrong, please stop play on the affected feature and contact support so it can be reviewed.

Responsible Gaming and Player Protection

Gambling should be treated as entertainment, not as a way to make money. If play stops feeling fun or starts causing stress, we encourage you to take a break and use available player protection tools.

Depending on your location and account status, responsible gaming options may include deposit limits, loss limits, session limits, cooling-off periods, or self-exclusion. You can also find additional guidance on our Responsible Gaming page.

Ownership of Content and Site Materials

All rights in the website and its content - including branding, logos, text, design, layout, software elements, and original materials - belong to FlipperFlip Casino or its licensors.

You may use the site for personal, non-commercial purposes only. You may not copy, reproduce, publish, distribute, modify, or commercially exploit any part of the site content without written permission, except where permitted by applicable law.

Third-Party Providers and Linked Services

Some parts of the service are provided by third parties, such as game studios, payment processors, verification services, and hosting or security providers. This means certain features may depend on external systems and may be affected by their availability or technical limits.

The site may also contain links to external resources or services. FlipperFlip Casino does not control third-party websites and is not responsible for their content or policies. You use third-party services at your own discretion and subject to their rules.

Liability Limits in Plain Language

FlipperFlip Casino works to operate the platform responsibly, but we cannot accept liability for losses or damages caused by circumstances outside our reasonable control, including:

• Internet or network failures
• Device issues or unsupported browsers
• Service interruptions due to maintenance or technical problems
• Failures or delays caused by third-party providers
• Player mistakes, including incorrect payment details or misunderstood promotion rules
• Events beyond reasonable control (such as major outages or force majeure)

Nothing in these terms limits any rights you may have under applicable consumer protection laws where such rights cannot be excluded.

Service Provided “As Is” and “As Available”

The website, games, and services are provided on an “as is” and “as available” basis. We do not promise uninterrupted access, constant availability, or error-free operation at all times. We aim to resolve issues promptly and keep the service reliable, but occasional downtime or changes may occur.

Updates to These Platform Rules

We may update these service terms from time to time to reflect changes to the platform, promotions, technology, legal requirements, or operational practices.

The latest version posted on the website applies from the date it is published, unless a different effective date is stated. We recommend reviewing this page periodically, especially before participating in promotions or making significant transactions.

Other Policies You Should Review

These conditions of use work alongside other relevant site policies. Depending on how you use the platform, you may also want to review:

• Privacy Policy
• Cookie Policy
• Bonus Terms (where a promotion applies)
• AML/KYC policy (where applicable)
• Responsible Gaming information

If a specific promotion includes its own rules, those rules apply to that promotion in addition to these site terms.

Contacting FlipperFlip Casino

If you have questions about these terms, your account, payments, or how the platform works, contact our support team at support@flipperflip.com.

Using FlipperFlip Casino is meant to be straightforward and transparent. These rules exist to protect players, support fair play, and clarify how the platform operates - and by continuing to use the site, you agree to follow them.